Fundamentals of Operational Excellence
Department of Organisation and Professional Development
Certificate in Fundamentals of Operational Excellence
What To Expect
The programme will give students the opportunity to study fundamental level modules in management and professional development, grounded in theory and applied in practice. The key distinctive feature of this programme is that industry will be involved in the delivery of much of the content and will assign a workplace mentor, while assessment will be directed and undertaken by academic staff in the department.
The programme is strongly rooted in industry and is developed to meet the needs of the manufacturing industry at this time. Reports such as Ireland’s National Skills Strategy 2025 highlight the need for skills development in Ireland. This programme was developed in collaboration with industry, who identified the need for the programme following research undertaken with product builders.
Why Choose This Programme?
The Certificate is a one semester part-time programme that is designed to provide the knowledge, skills and confidence required to successfully work in a product builder role in a manufacturing environment.
The programme uses an innovative blend of real-world situations and problems to assist participants in exploring the opportunities of the manufacturing environment. The industry-focus of the programme coupled with the applied nature of teaching provides a practical bedrock of knowledge and experience which can be used to immediate effect in a multitude of business contexts.
Participants will explore various theories and concepts that will develop their skills and competencies, in an applied context, developing a toolbox of skills that is valuable and readily usable and which will lead to improved team performance in a working environment.
The programme is structured to ensure that participant’s time is used wisely and entails a wide variety of competency-based material as part of its delivery.
A phased approach, consisting of a series of lectures, facilitated workshops and work-related projects will be used to ensure that the programme is relevant, engaging and enjoyable.
The programme will make extensive use of reflective logs, together with an essay and portfolio capturing the completion of a number of workplace challenges as part of the programme. Learners will build on their experience and learning gained on the programme, to develop their core competencies and hone techniques and skills that will inform their best-practice application.
One module, 10 ECTS credits, Level 6 Special Purpose Award – Certificate in Fundamentals of Operational Excellence. Teamwork, as a key component of the programme, will be embedded in each of the topics.
The programme comprises a 10 ECTS credits module which will deliver content on
– Mistake Proofing
– Problem Solving
– Lean Essentials
– Emotional Intelligence
– CV & Interview Technique
– Project Management
– Quality Environment
– Principles Training
– Influencing Skills
– Conflict Resolution
– Environmental Health & Safety
Benefits to Graduates
Description of Graduate Profile
Graduates of the Certificate in Fundamentals of Operational Excellence will approach their roles with a greater confidence and be more willing to work as part of team. On successful completion of the programme, they will be ready to apply for progression either within or outside of their current organisation. It is anticipated that some graduates will also progress to other educational programmes.